First time users

First time users must create an account in order to use the ZenBox machine. Hit the BUY BITCOIN button.

We need to verify your mobile number to get started. Hence please bring your mobile and enter your mobile number on the screen. We will send you a verification code via SMS. Please enter the code to verify your mobile number.

We need to create a PIN to help you access your account. Please enter a 4-digit PIN you will remember and then verify it on the next screen.

Scan your palm four times.

Step back and let the machine take your photo.

We need you to provide a government-issued ID in order to verify your account. Please scan your ID now.

You will receive a text in 20-30 minutes once your account has been verified. Please return to the ZenBox later and log in.

Log in

ZenBox can authenticate you in a variety of ways. Please scan your palm to access your account.

ZenBox can authenticate you in a variety of ways. Please scan your government-issued ID to access your account.

ZenBox can authenticate you in a variety of ways. Please look directly into the camera to access your account.

How to buy bitcoins

To purchase bitcoins, please log in and hit the BUY button.

Use the machine to estimate how many bitcoins you will receive for your cash deposit.

Scan the QR code of the bitcoin address where you want the funds deposited.

Insert cash into the bill acceptor.

Your deposit was successful! Bitcoins have been sent to the specified address.

How to sell bitcoins

To sell bitcoins, please log in and hit the SELL button.

Use the machine to select the amount to sell in $USD.

Send the specified amount of bitcoins to the address displayed on the screen using your bitcoin wallet then press FINISH.

Return to the ZenBox after receiving a text confirmation and press the REDEEM button.

Scan the QR code printed on the receipt you received from selling your bitcoins.

Collect your cash from the ZenBox machine.

Frequently Asked Questions


How do I get bitcoin?

Bitcoin can be bought and sold by anyone, anywhere. Most commonly, bitcoin is bought through in person transactions, exchanges or now bitcoin-specific ATMs. If you're looking to buy, try finding a ZenBox near you.

What can I do with bitcoin?

Bitcoin can be used for a huge variety of uses, practically anything cash or credit can be used for. It can be used for everything from gift cards to electronics to food.

How are bitcoin sent?

ZenBox uses any bitcoin wallet that people already love and use. Simply enter a bitcoin address or scan a QR Code inside of the send function, specify the amount you want to send and the ZenBox automates all the transactions. Its that simple!

How does the ZenBox know where to send bitcoin?

As part of the buying process, the ZenBox will ask for you to scan the QR code for your wallet. This gives the ZenBox your bitcoin address so that it knows where to send. If you don t already have a bitcoin wallet, the ZenBox can generate one for you and the bitcoins can be sent to that wallet instead.

How much bitcoin will I get?

The amount of bitcoin a given amount of currency buys changes by the minute, as the market price of bitcoin is very volatile. The ZenBox will automatically calculate out the amount based on the current rate when it sends the transaction, but if you d like to estimate it beforehand it's very easy to calculate: simply divide the amount of currency that will be inserted into the ZenBox by the price shown on the ZenBox. For example: if you have $200, and the ZenBox rate is $650.00/BTC, the ZenBox will send 200/650 = 0.307692BTC.

What is the ZenBox price of bitcoin?

The price will constantly vary, but it is displayed on the main screen of the ZenBox and throughout the purchasing process.

What fee do ZenBoxs charge?

Unlike a traditional ATM, there is no fixed fee charged by the ZenBox. Instead, ZenBoxs charge a calculated rate per bitcoin, generally combining a market rate with a specified markup, so the displayed rate may be higher than what your wallet software or bitcoin price calculator of choice says. The markup amount, as well as the base exchange used (which will itself vary), is at the discretion of the third-party operator. As such, the bitcoin will vary ZenBox to ZenBox.

How do I use the bitcoin I just bought?

You can use the bitcoin you just purchased by importing your funds from your paper wallet. To do this visit your preferred bitcoin wallet service and import the wallet.

For example you can create a wallet on blockchain.info by visiting their website or downloading the mobile app. Once you have created a wallet with blockchain, you can scan your private key in the import private key section.

What is a Public Key?

A bitcoin address is a unique identifier which allows you to receive bitcoins. With PayPal you send funds to an email address, and similarly with bitcoin you send funds to a bitcoin address. Please verify that you have copied the destination address exactly before sending bitcoins to it. Bitcoin transactions are not reversible!

What is a Private Key?

A private key is a secret code which allows the user to prove his ownership of his bitcoins. Every bitcoin address has a matching private key, which is saved in the wallet file of the person who owns the balance. The private key is mathematically related to the bitcoin address, and is designed so that the bitcoin address can be calculated from the private key, but importantly, the same cannot be done in reverse.